General Questions	Show All Close All

Where is iD installed?

A Software on Premises (SOP) solution, that you install either on your own server, safely within your own network, or your own external cloud host.

Can iD run as an extranet?

Yes, iD can be easily configured to run as an intranet, extranet, or portal. This means staff, clients and suppliers can gain remote, 24/7 access to the information they need from anywhere in the world. With iD, your system is never out of reach.

Does iD work with SharePoint?

Yes. Intranet DASHBOARD is often used in conjunction with SharePoint. iD was designed from the outset as an Intranet/Extranet, however, it can still work well with some core SharePoint functionality.

Does iD work with our old web based Content Management System (CMS)?

Yes, iD can index the intranet pages you have created using many legacy CMS’s. Once indexed, your old CMS content can be searched, linked to and included in your new intranet.

Can I get a trial copy?

Yes, you can experience iD first-hand with a free, fully functional 30-day trial available from our Tours and Demos page. Download the software or sign up for a free hosted trial today to begin exploring the scope of iD functionality.

Can I customize the front-end interface of iD to match my company’s branding or theme?

Yes, iD comes with a suite of ready-made default design themes for you to choose from, to help you generate an effective, professional layout quickly and easily. If you would like go further and create a unique theme, we’re more than happy to help. We have put together some examples of unique themes created for our clients for you to have a look at.

What company size is Intranet DASHBOARD best suited to?

There isn’t a particular size or type of company that iD is more suited to. A scalable and versatile solution, iD has met the varying communications requirements of over 1000 organizations in 65 countries worldwide. The flexible, user-friendly nature of iD makes it a universally accessible solution.

Can I view a demo of Intranet DASHBOARD?

Yes, there are a number of ways you can view a demonstration of iD. Explore our live, fully functioning intranet, Flowercorp – a hypothetical intranet set up for a fictional global florist – at your own pace. If you’d prefer a guided tour, register for a demonstration and one of our consultants can take you through a personalized demonstration of iD online, or face to face. For more information, visit our tours and demos page.

What programming language is Intranet DASHBOARD written in?

iD is a .NET application written in C# and VB.NET that connects to an SQL Server database. Please see our tech specs for information on specific technical requirements.

How long has iD been on the market?

iD was first released on July 1st 2004.

System Requirements	Show All Close All

How does iD security work?

iD has a multi-level security system that allows administrators to determine the different types of access and permissions a user will have within the intranet system. E.g. viewing, creating, editing, deleting and approving content. This flexible security model enables you to deploy basic or sophisticated publishing protocols for all levels of staff, creating the intranet model that suits your organization.

Does Intranet DASHBOARD integrate with Active Directory?

Yes, iD integrates with Active Directory (AD). With AD security enabled, users are automatically authenticated when accessing iD.

What methods of authentication are there?

iD has several methods of front end user authentication including:

Login - All users must enter login details via a web-based form before they can access the website. Users must be added as website users in the admin of Intranet DASHBOARD by an administrator or self registration can be enabled. No anonymous access will be available under this security mode. This security mode is most widely used for extranets or where AD is not available. Login mode uses iD’s own inbuilt user management system.

Login on Demand - Similar to Login mode, although by default all users are first logged into the website anonymously. A user can then choose to login at any time with their website user login details via a web-based form and then access secure areas restricted to their account. This security mode is most commonly used when most information is made available to all computers on the network but some sections are locked down to specific users (e.g. Members Area). Login on Demand mode uses iD’s own inbuilt user management system.

Active Directory - When the web server is part of a Windows domain, user credentials are automatically passed to Intranet DASHBOARD when they first visit the site within each browsing session. Users may be part of the same domain, domains within the same forest or part of trusted domains. Security can then be assigned to areas of the website based on AD users, groups and domains.

Functionality	Show All Close All

Is iD modular or do I get all 40 tools out of the box?

The complete iD suite of over 40 clever tools and applications are included. It is not just a set of technologies, web parts or building blocks that need to be assembled; iD comes with complete functionality out of the box. Simply choose which applications you need, and turn the remaining tools off. It’s that simple.

Does iD have a wiki?

iD comes with a WYSIWYG web content management system, iD CMS. This tool can be easily configured to function as a Wiki by simply adjusting security permissions to grant all users ‘full control’ to publish content and collaborate on a specific page. The Trial Version of iD has a Wiki set up and ready to go.

Does iD have content subscription?

Yes, users can subscribe to receive notifications when selected content is added, edited, updated and/or deleted in any of the tools within iD via Front End Notifications. This tool allows users to opt-in to receive notifications via email or RSS Feed when changes are made to content they identify as being particularly relevant or important.

Does iD have version control?

Yes, version control can be applied to files within iD. A full audit history of changes made and who made them is available, making it easy to view or revert published content to previous versions.

Does iD have a CMS?

iD comes with iD CMS, a WYSIWYG web content management system that allows for Front End inline creation and editing of web pages through an easy to use drag and drop interface. Based on components and governed by templates, multiple levels of security and publishing rights, iD CMS creates a controlled and easy to use editing environment for all users.

Does the CMS allow for delegation of authorization and approval functions?

Yes, iD has multiple pre-defined security levels that allow administrators to delegate what level of access and permissions individual users will have. This model can be applied at multiple levels (i.e. per-page, per-folder, per-subsite) across multiple publishing roles (i.e. contributors, editor, full control, etc.). This flexible security model enables organizations to deploy basic or sophisticated publishing and approval protocols for all levels of staff.

Are customizable templates included? For example, is it possible to define a logo to be included on each page?

Yes, iD allows authorized users to create templates to control the types of pages created (Layouts), including setting components on the page that cannot be removed. An example would be using the Image Maker, iD CMS’s image component, to upload a company logo on each page.

How does your search work?

iD’s Enterprise Search tool can be configured to search over any number of sources within the organization, including the intranet, shared network drives and even external web or intranet sites. Users can search for content using any number of parameters including text within files. Sponsored searches can also be created to help promote content in the search results.

Does iD have Dynamic Linking?

Yes, iD has the ability to update its own links to and from content when files are updated or moved from one location to another, essentially eliminating the issue of dead links within the site.

Services	Show All Close All

What are the different types of training offered?

A range of training courses are available, including training for content editors, site administrators and technical system administrators. Please contact us for more information.

Do you offer services?

We offer a broad range of consulting services to assist you with the implementation of iD including installation, training, Front End design, site structure, governance and taxonomy. A package can be tailored to suit your requirements. Please contact us for more information.

What kind of support is available?

A number of support hours are included as part of your software subscription. Additional support can be purchased as required.

How often do you release upgrades?

Historically, 3-4 iD upgrades per year.

How do I upgrade?

Clients with a valid software subscription can upgrade their installation quickly and easily via the online iD Client Portal or by contacting a member of our sales team to discuss their requirements.